Payment methods
We only accept cash in US dollars or local currency at our airport counters and some of our points of sales. Please ensure you have the correct currency on hand when making purchases at these locations. For your convenience, this option allows for quick and straightforward transactions directly at the point of sale.
We accept most payment cards (Visa, Mastercard, American Express). For online bookings, credit cards will be charged in local currency. Please note that a card payment processing fee may be applied to your booking. To prevent credit/debit card fraud, we may request that you present the credit/debit card used for the online reservation along with a valid photo ID at the airport counter.
Additionally, we provide payment options via PayPal and MonCash. MonCash can be accessed through the Digicel app and is exclusively available for users residing in Haiti. Payments made through MonCash are processed exclusively in Haitian Gourdes.
Credit vouchers are accepted as a form of payment. You'll be required to provide the confirmation code linked to the voucher at the time of booking or purchasing. These vouchers remain valid for 12 months from the issuance date, offering flexibility and convenience for future travel or services. Ensure to redeem your voucher within this period to take advantage of its value. For any questions or additional assistance, please don't hesitate to contact our customer service agents.
Where you can book with us.
Conveniently book your reservation with us through a variety of methods that suit your preference. Choose from booking directly on our user-friendly website, calling our helpful call center, visiting a sales office in person, or using a trusted third-party travel agency.
Sales Offices
Sunrise Airways operates 5 sales offices across Haiti and 2 others in the Caribbean. Locate the nearest one to make your reservation today.
HOTEL ROI CHRISTOPHE
Monday - Friday
8:30am - 4:00pm
Rue 24, Cap-Haitien, Haiti
INTERNATIONAL AIRPORT TOUSSAINT LOUVERTURE
Monday - Friday
7:00am - 3:30pm
Boulevard Toussaint Louverture,Port-au-Prince, Haiti
SUNRISE AIRWAYS MAIN OFFICE
Monday - Friday
8:00am - 4:00pm
Saturday
8:00am - 3:00pm
Boulevard Toussaint Louverture, Port-au-Prince, Haiti
SALES OFFICE IN PETION-VILLE
Monday - Friday
8:00am - 4:00pm
Saturday
8:30am - 12:00pm
Platinum Plaza #11 Rue Ogé, Pétion-Ville, Haiti
BIG STAR MARKET
Monday - Saturday
9:00am - 5:00pm
16 Angle Rue Chavannes & Lamarre, Pétion-Ville, Haiti
SALES OFFICE IN HAVANA
Monday - Friday
8:00am - 4:00pm
23rd street on Plaza Vedado, Plaza de la Revolución
La Habana, Cuba
ELAB SANTO DOMINGO
Monday - Friday
8:30am - 4:00pm
Max Henríquez Ureña #79. Edificio Elab, 2nd floor. Suite 201, Santo Domingo
Call Center
Customers can make reservations through our call center, which operates from:
- 6:00 am to 7:00 pm, Monday to Friday
- 6:00 am to 6:00 pm, Sunday and Saturday
To reach a customer service representative, please call:
- Haiti: +509 2220-0111 / 2811-2222
- USA and the rest of the World: +1 (877) 652-0202
- Dominican Republic: +1(809) 236-0777
- Cuba: +53 7837 5844